Our client, a leading U.S.based provider of site services, sought to enhance its operational efficiency for their fence product by integrating a web-based calendar with its Acumatica ERP system for streamlined order management.

A North America-based experienced physician with extensive practice in neurointervention and neuroradiology. Currently leading a healthcare startup focused on imaging studies.

World leader in cosmetic industries.In India they have 2 manufacturing plants Have huge network of CFA, Sub CFA, Distributors across India.Have more than 20,000 SKUs

In modern supply chain management, efficient distribution resource planning (DRP) is key to optimizing inventory and meeting customer demands. To enhance this process, we developed an AI-powered chatbot using the Agentic AI framework. The chatbot handles sales and inventory queries, leveraging multi-agent AI to automate data retrieval and provide real-time insights. It streamlined decision-making,reduced manual efforts, and improved operational efficiency in DRP.

Our client, a leading utility rental company based in the USA, successfully implemented Acumatica and sought additional customization to enhance operational efficiency. We provided tailored solutions to optimize their processes and address their specific challenges effectively.

This is the largest Utility Rental Company based in North America. Renting porta potties,fences and sanitation utilities.Salesforce CPQ was to be implemented. In addition a customer portal was to be built which could enable users to request for quotes, place orders and manage orders.The Source of Truth was to be in Salesforce.

A North America based leading Digital marketing agency. 20+ years of deep marketing expertise. Bring an experienced and pragmatic approach to modern marketing practices.

This case study explores how a company that specializes in equipment and process controls integration, catering to industries like Water and Wastewater, Food & Beverage, and Chemical, transitioned from a web portal system to a modern, mobile-friendly portal.

WPMS is a digital solution for managing work permits in the industry. It helps companies adhere to the compliances required for safety and operational efficiency. By enabling the initiation, maintenance, and tracking of approval workflows, WPMS ensures not only smoother processes but also a safer working environment. It keeps track of all permits concerning their current status and generates required reports for management, ensuring compliance with safety regulations.

In an effort to streamline customer communication and reduce manual workload, our team implemented an automated email system for sending order confirmation PDFs. The goal was to ensure accuracy, brand consistency, and timely notifications, while minimizing errors in recipient details. By leveraging dynamic data from Quotes and Orders, and using standardized email templates, we achieved a fully automated solution that enhances efficiency and improves the customer experience.

The Flex Service with dynamic UI empowered the client’s staff to efficiently manage services per site from a single interface. This led to: <ul class='list-disc pl-8'> <li>Faster quote finalization</li> <li>More accurate service scheduling</li> <li>Improved user satisfaction and operational agility</li> </ul>

To improve the efficiency of Sales Development Representatives (SDRs) and maintain high campaign hygiene, we implemented an automated lead disqualification process integrated with the Five9 dialer platform. The objective was to instantly remove unqualified leads based on predefined disposition logic, streamline exception handling for web leads, and provide end-to-end visibility through logging and audit trails. This solution ensures SDRs spend time only on quality leads, enhancing productivity while maintaining a clean, real-time lead pipeline.

To streamline outbound calling efforts and improve lead management efficiency, we implemented a tightly integrated solution between Salesforce and Five9. The primary objective was to accurately track call attempts, automatically disqualify leads after a predefined threshold, and ensure consistent data across both platforms. This helped prioritize campaigns more effectively, reduce time spent on non-viable leads, and enhance overall data integrity. The result is a more focused sales process, with a clear, synchronized view of lead activity and status.

To enhance customer engagement and streamline outreach, the organization aimed to empower Customer Service Representatives (CSRs) with tools to manually and automatically invite customers during key interactions such as quote and order processing. The goal was to maintain consistent brand communication, support bulk invitation capabilities, and ensure robust tracking for audit and reporting. Through a combination of automation, user-friendly interfaces, and standardized templates, the solution delivered measurable operational efficiency and improved customer experience.

The AP Automation Accelerator acts as an intelligent automation layer on top of Acumatica, enabling organizations to convert PDF documents into actionable ERP transactions—faster, smarter, and with greater accuracy.

Zing AcuAI serves as an AI-powered implementation companion for Acumatica, converting complex knowledge into clear, actionable guidance—helping teams deliver projects faster, smarter, and with greater confidence.

Zing AcuBot turns static Acumatica documentation into an intelligent, conversational assistant, delivering reliable, step-by-step guidance through simple Q&A—making Acumatica easier to learn, use, and support.

Zing InsightBot acts as an intelligent layer on top of Acumatica, converting raw ERP data into meaningful insights through secure integration, advanced analytics, and visual storytelling—empowering leadership with clarity, speed, and confidence.

Our client, a regional industrial supply company with multiple locations across the Midwest, faced mounting complexity in daily operations. Managing inventory, approvals and service updates required constant coordination between warehouse, field and leadership teams.

A mid-sized distribution company faced mounting operational hurdles processing hundreds of daily customer orders received via email and PDF attachments. Their sales support team was bogged down by manual data entry, frequent mistakes and long turnaround times, all hindering both efficiency and customer satisfaction.

The client, a growing U.S. based utility rental company, had implemented Acumatica ERP but faced a slow, error prone deployment process. Despite having a skilled team, releases were delayed due to manual steps like uploading customisations, validating DLLs and coordinating environments resulting in inconsistent outcomes and frequent last minute issues.