
ABOUT THE CLIENT
A North America based leading Digital marketing agency. 20+ years of deep marketing expertise. Bring an experienced and pragmatic approach to modern marketing practices.
PROBLEM
Spreadsheet based evaluation methodology.
The current approach struggles to handle increased data volume, users, or operational complexity. As demands grow, performance degrades or manual effort increases, making it unsuitable for long-term or enterprise-level use.
Required Subject matter expertise to use.
Manually generated the final reports.
Manually maintaining various spreadsheet versions for different Channels.

SOLUTION
Developed Scalable Web based SAAS application.
Intuitive UI / UX which does not require any training.
Ability to build configurable Templates for different Score.
Updates available immediately to all users.
Ability for end user to tweak the template as per the requirment.
Role based adding / editing permissions.
BENEFITS
The shift to a high-tech model delivered significant business benefits:
Templatisation and SAAS enabled greater outreach.
Subject matter expertise no more required for using this templatised version of creating the scorecard.
Technology chosen offers Cost optimisation, Scalability and Efficiency on-Demand bringing down the period of ROI.
More cross-sell up-sell opportunities
Quick turnaround saved huge man hours.
TOOLS & TECHNOLOGIES USED

Logistics & Supply Chain
In modern supply chain management, efficient distribution resource planning (DRP) is key to optimizing inventory and meeting customer demands. To enhance this process, we developed an AI-powered chatbot using the Agentic AI framework. The chatbot handles sales and inventory queries, leveraging multi-agent AI to automate data retrieval and provide real-time insights. It streamlined decision-making,reduced manual efforts, and improved operational efficiency in DRP.

Artificial Intelligence (AI)
Zing InsightBot acts as an intelligent layer on top of Acumatica, converting raw ERP data into meaningful insights through secure integration, advanced analytics, and visual storytelling—empowering leadership with clarity, speed, and confidence.