
ABOUT THE CLIENT
Our client, a regional industrial supply company with multiple locations across the Midwest, faced mounting complexity in daily operations. Managing inventory, approvals and service updates required constant coordination between warehouse, field and leadership teams.
CHALLENGES
Approval processes were scattered across email threads, making tracking and accountability difficult.
Delayed data synchronization from field and warehouses led to outdated inventory and financial information.
Desktop-only workflows slowed down decision making for managers and staff on the go.
SOLUTION
Always current, always reliable data access ensures every team member works with the latest information.
System-wide instant syncing keeps all departments aligned and up-to-date at all times.
Custom mobile dashboards are built for each role, project, or location, providing relevant insights on the go.
Native support for both iOS and Android devices delivers a seamless mobile experience for all users.
Field-ready tools enable time tracking, expense capture, service entries, and more—directly from mobile devices.
BUSINESS IMPACT
Task approvals and requests handled in seconds, not hours.
Live access to inventory and job status keeps decisions in sync with field activity.
Mobile dashboards eliminate noise; users see only what matters for their role.
No more lag between sites: The team stays aligned and responsive, regardless of location.
TOOLS & TECHNOLOGIES USED


Rental
This case study examines how a utility rental company shifted from a call-centric high touch model to a high-tech online portal, solving understaffed call center issues.The new system improved operations and customer experience, attracting 800-850 new users to the site and pleasing both management and sales teams.

Utility
Our client, a leading U.S.based provider of site services, sought to enhance its operational efficiency for their fence product by integrating a web-based calendar with its Acumatica ERP system for streamlined order management.